Privacy Policy

Overview

Manhattan Insulation ("we," "us," or "our") operates the website manhattaninsulation.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what rights you have regarding your data. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a request for a free estimate or reach out through our contact form, we collect your name, phone number, email address, and any details you include about your project.
• Phone and email contact: If you call or email us directly, we may retain records of that communication to follow up on your request.
• Analytics: We use analytics tools (including Vercel Analytics) that collect anonymized data about how visitors use our website - such as which pages are viewed, how long visitors stay, and what device or browser was used. This data does not identify you personally.
• Cookies: Our website may use cookies to improve your browsing experience and to support analytics. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

How We Use Your Information

We use the information we collect solely to operate our business and serve you. Specifically:

• To respond to estimate requests and schedule on-site visits.
• To follow up on inquiries you have submitted.
• To communicate with you about your project or service questions.
• To understand how our website is being used and improve our content.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited marketing emails or texts.

Third-Party Services

Our contact form is powered by Tally (tally.so), a third-party form service. When you submit a form, your information is transmitted to Tally and then to us. Tally has its own privacy policy governing how it handles data. Our website is hosted on Vercel, which may collect standard server log data. We use Google Maps to display our office location - Google has its own privacy policy that applies when you interact with the embedded map.

Data Retention

We retain contact information only as long as it is needed to serve your request or to maintain business records as required by law. If you ask us to delete your information and there is no legal obligation to retain it, we will do so promptly.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any marketing communications.

To exercise any of these rights, contact us by email at hi@manhattaninsulation.com or by phone at (785) 236-2287.

Children Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us directly: